Lincolnshire County Council - Tenders, Research and Contracts Register

Customer Service Centre and Digital Transformational Support (#REQ-868)
Customer Service Centre and Digital Transformational Support

Description:
Lincolnshire County Council requires a Customer Service Centre (CSC) to manage most incoming channels (including phone and email enquiries), as well as the processing of transactions for several Council functions.The current CSC service is managed as part
Dates and Financials:
 Contract Start Date:
01/04/2024
 Contract End Date:
31/03/2029

 Lowest or actual value:
£0.00
 Highest value:
£0.00

 Contract Review Date:
03/07/2028
 Extension Period:
24
 Extension Date:
01/04/2029
Suitability:
Suitable for SMEs (Small and Medium Enterprises):  
Suitable for VCSEs (Voluntary Community and Social Enterprise):  
Location and Regions:
 Postcode:
LN1 1YL

 Regions:
  • East Midlands
Buyers:
Sections:
Corporate Policy (Corporate Services | Lincolnshire County Council)
CPV Codes:
  • 75100000: Administration services
Awarded Suppliers:
Supplier Name Start Date End Date Contact Identification Register Identifier SME VCSE
Serco Ltd 01/04/2024 31/03/2029 COMPANIES_HOUSE 0242246