Lincolnshire County Council - Tenders, Research and Contracts Register

SMART AI Citizen Services Assistant (#REQ-1071)
SMART AI Citizen Services Assistant

Description:
AI Chatbot to deal with website and telephone customer service queries.
Dates and Financials:
 Contract Start Date:
01/06/2023
 Contract End Date:
31/05/2026

 Lowest or actual value:
£464,000.00
 Highest value:
£0.00

 Contract Review Date:
01/01/2026
 Extension Period:
12
 Extension Date:
01/06/2026
Suitability:
Suitable for SMEs (Small and Medium Enterprises):  
Suitable for VCSEs (Voluntary Community and Social Enterprise):  
Location and Regions:
 Postcode:
LN1 1YL

 Regions:
  • East Midlands
Buyers:
Sections:
IT - Service Delivery & User Engagement (Resources | Lincolnshire County Council)
CPV Codes:
  • 48920000: Office automation software package
Awarded Suppliers:
Supplier Name Start Date End Date Contact Identification Register Identifier SME VCSE
ICS.AI Limited 01/06/2023 31/05/2026 COMPANIES_HOUSE 11346801