Lincolnshire County Council - Tenders, Research and Contracts Register

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Customer Relationship Management (CRM) System for Lincolnshire Fire and Rescue (LFR) (#REQ-1248)
Customer Relationship Management (CRM) System for Lincolnshire Fire and Rescue (LFR)
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Description:
Lincolnshire Fire and Rescue are looking to replace the current CRM system used primarily for Prevention and Protection functionality.The system should offer the following high level functionality;- mobile working- customisable format- enhanced reporting
Dates and Financials:
 Contract Start Date:
01/09/2025
 Contract End Date:
31/08/2029
 Lowest or actual value:
£308,966.60
 Highest value:
£0.00
 Extension Period:
2 years
 Extension Date:
31/08/2031
Suitability:
Suitable for SMEs (Small and Medium Enterprises):  
Suitable for VCSEs (Voluntary Community and Social Enterprise):  
Location and Regions:
 Postcode:
LN1 1YL
 Regions:
  • East Midlands
Buyers:
Sections:
IT - Service Delivery & User Engagement (Resources | Lincolnshire County Council), LFR - Prevention & Protection and Organisational Support (Fire and Rescue | Lincolnshire County Council)
CPV Codes:
  • 48000000: Software package and information systems
Awarded Suppliers:
Supplier Name Start Date End Date Contact Identification Register Identifier SME VCSE
SOFTCAT PLC 01/09/2025 31/08/2029 PUBLIC_PROCUREMENT_ORGANISATION_NUMBER PZRT-9169-TVMT
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